Previewing an Inactive SCORM module is throwing an Uh Oh message

Previewing an Inactive SCORM module returns an Uh Oh message. Activate the specific module before clicking Preview presentation.

Oct 12, 2026
Knowledge

Title

Article Number

000003263

URL Name

Previewing-an-Inactive-SCORM-module-is-throwing-an-Uh-Oh-message

Category

Problem

Article Record Type

Component Category

Content

Product

Litmos

Component Subcategory

Course settings

Legacy WordPress URL

Symptom

When trying to preview an Inactive SCORM module, the system gives you an Uh Oh message

Cause

It is currently an expected behavior that previewing an Inactive module will give an Uh Oh message.

Body

Reproducing the Issue

Create a Course
Upload a SCORM module
Once the file is uploaded, mark the module as Inactive within the module settings
Save
Navigate to the above module
Click on Preview Presentation
Notice an Uh Oh message

Resolution

Activate the specific module before clicking on Preview presentation

Owner

Tracey

Validation Status

Validated

Publication Status

Published

Article Total View Count

Created By

Tracey, 10/8/2026, 6:30 PM

Assigned By

Created Date

10/8/2026, 6:30 PM

Assigned To

First Published Date

7/11/2024, 8:43 PM

Last Published Date

10/12/2026, 5:44 PM

Last Modified By

Tara Richards, 10/12/2026, 5:44 PM

Last Modified Date

10/12/2026, 5:44 PM

Archived Date