Enrollment Approvals allow Administrators to determine which Learners can enroll in a Learning Path or Course. This feature can be useful when the Course or Learning Path requires pre-certification, payment, CEU qualification, or similar enrollment requirements. 

When a Learner wants to take a Course or Learning Path that is shown in the Course Library, they will see the “Start this Course/Learning Path” button. Upon clicking the button, a popup message will appear, prompting them to request approval. When the Learner selects "Request Approval" an email will be sent to the individuals responsible for the enrollment approval. These Admins will either approve or reject the Learner's request to enroll in the respective Course or Learning Path. NOTE: Approvals are required only when the Learner self enrolls to the content. If content is assigned by an Admin, the approval will not be required. 

Learners will not be locked out of a learning path accessed through the Course Library, even if only one course within the path requires approval. They can continue progressing through the available Courses in the Learning Path while awaiting approval for the Course(s) that require it. NOTE: For details on ILT Approvals, see the” ILT - Enrollment Approvals for Instructor Lead Training Sessions” section of the Modules Help articles.  

Setting Up Approvals 

• If Approvals have not been enabled for the organization, set up approvals by first enabling the approvals feature. Navigate to Account Settings > Litmos Features 

• Select the Enrollment Approvals tile 

• Check the "Enable Enrollment Approvals" box and select "Save changes" 

Each Session, Course or Learning Path will have their own Approval settings. This can be found by: 

• Create or select the Course or Learning Path that will require approvals 

• Navigate to the Settings tab 

• Select the option for "Course Library - Include this course in the course library so Learners can self-signup" and the Approvals section will appear. 

• Select who will receive the approval notification (see the section below for more details) 

• Select "Save" 

Learner Experience 

Once a Course or Learning Path is set up for Learners to request enrollment approval, when a Learner navigates to the Course or Learning Path, the Learner will be able to request approval by selecting the "Request Approval" button in the "More Information" tab or when they select "Start this Course". Enrollment approval will have to be granted before the Learner can view the content. 

Who Receives Approval Notifications 

Each session can have different groups of people who can approve access to the Course or Learning Path. These options include: 

• Specific User - Choose a specific user in the system. This option includes users of all access roles, including Learners. 

• Course Notification Admin - The list of users who are set to receive notifications for the course. This list is located in the Course settings under the "Course Notification" section. (Not an option for Learning Paths) 

• Manager - The user who is specified in the "Manager" field in the profile for that user. 

NOTE: Although the person specified will be notified if an approval has been requested, any Admin with access to manage the Course or Learning Path assignments will be able to approve the Learner for that Course or Learning Path. Admins and Account Owners will mark the approval via the dashboard. Managers will have a tab in Learner View. Please see the “Manager Access” section of the People help articles for more information. 

Marking Approval 

All Admins can grant approval for a Learner from within a Course or Learning Path.  

• Navigate to the Courses tab 

• Select the Course or Learning Path 

• Navigate to the People sub tab 

• Select the "Waiting Approval" tag 

• Select "Approve" or "Reject" and provide a Rejection reason 

Or 

• Add the Approval Widget to the dashboard - This applies for Account Owners and Admins who are listed under the Course Notification list under the Course Settings or who are listed as those specific users for approval. 

• If the Account Owner or Admin is not a part of the Course notification list and not a part of those specified to receive approvals notifications will not see approvals via the Approval Widget. 

• View the Approvals in this section to confirm or deny 

Or  

Manager View 

• Managers can switch to learner view and view the Manager Tab to see what approvals need to be confirmed or denied. 

The Learner will then receive an email notifying them that they have been approved or rejected along with the rejection reason. 

NOTE: The ability to grant approvals will only be available to users with Admin view (Team Leaders, Team Admins, Administrators, and Account Owners) or users with Manager View in Learner View.