Services Documentation

Service descriptions for the Litmos professional services packages, including technical consulting on LMS configuration and optimisation, and API consulting.

Sep 26, 2026
Knowledge

Title

Article Number

000004522

URL Name

services-documentation

Category

Article Record Type

Documentation

Component Category

Product

Litmos

Component Subcategory

Legacy WordPress URL

https://www.litmos.com/docs/litmos/services/services-documentation/

Symptom

Cause

Body

Litmos Service	Description
Technical Consulting	Consulting on the technical capabilities of the LMS and potential configuration and/or optimization options.
API Consulting	A service package for consulting on the capabilities of the API. With this package we will guide you as you configure your connection to Litmos using APIs
LMS Admin	Managed services subscription, the administration of your LMS is provided 100%. Handling LMS admin tasks, including course and learner maintenance, reporting, account settings, and more.
LMS Admin-on-demand	This service allows for on demand administration of your LMS. Handling LMS admin tasks, including course and learner maintenance, reporting, account settings, and more.
Data Migration	A service package designed to bulk load content quickly and efficiently. Course creation, historical course completions, course title image and current assignments. Moving data from previous LMS to Litmos.
Custom UI	A service package to assist with personalized branding look and feel of instance to include branding. Client workshop, design reviews, implementation. We work to customize the login page and learner dashboard.
Technical Integrations	A service package to assist with the configuration technical integration
Optimization Service	In-depth review of initial use case build, performance audit, and updates made per needs. (Intended Audience 2nd year customers). Prepare/present overview and recommendations document adjustments as needed.
Health check	High-level review of current needs and use cases, and validate configurations are suited for expected function. Prepare/present recommendation document.
Technical Account Management-Subscription	A TAM is assigned and attached to partner with your team for a higher level of knowledge and real time guidance. The TAM serves as your voice to product and engineering, with a personalized introduction to new features.
Technical Account Management-Project	Utilizing a TAM to operationally support and oversee projects that include changes, or for a period for a business transition or assisting with change management.
Admin Training	Litmos topical based Training for your administrator(s)
Reporting Training	Litmos topical base training for your reporting needs, to include creation of reports.
Retrain Personal	Litmos retraining a group or individual on agreed best practices
Custom report single build	Custom reporting, not available via report engine, single report
Custom report-reoccurring	Custom reporting, not available via report engine, subscription.
Restart Enablement-Project	Restarting of a customer enablement onboarding, or a secondary enablement
Train-the-Trainer	We will train your trainers to help enable adoption.
Custom Training	Define and scope the training program per Customer need. This can be one to one, or one to many.
Quick Start	Abbreviated onboarding workshop with access to enablement consultants which can answer common questions.
Platinum implementation	This Implementation package includes the core and premier package and builds on this by offering turnkey handover. The project is scoped out on first call. Customer and Litmos agree on Go Live date along with following items to be completed and project managed by Litmos. Integrations: Any API consulting or integrations that are required for use case All content-related work: migrating existing content (over 350 courses or modules must be agreed upon), configuring course settings, creating Learning Paths & Collections, and assignment Custom branding work requested and agreed in scope Complete set up of the Limos LMS including Users and Teams
Premier implementation	This Implementation package includes the core package and builds on this by offering the top three requested services. Integration: We will act as a consultant to ensure you get connected via the Litmos API connections and/or any out-of-the-box Litmos Integrations. Data Migration: We will create up to 350 courses and migrate up to 350 course modules from your legacy system to Litmos. We will configure course settings, including course images and certificates (where appropriate), and we will import Historical Course Completions. Branding: We will reconfigure your UI to have a more custom look of your login page and learner dashboard.
Core Implementation	The core implementation package includes guided customer enablement, walk through setup and best practice sharing, with an enablement manager.

Resolution

Owner

Jason van Ravenswaay

Validation Status

Not Validated

Publication Status

Published

Article Total View Count

Created By

Jason van Ravenswaay, 10/8/2026, 5:36 AM

Assigned By

Created Date

10/8/2026, 5:36 AM

Assigned To

First Published Date

9/26/2026, 6:02 AM

Last Published Date

9/26/2026, 6:02 AM

Last Modified By

Jason van Ravenswaay, 10/8/2026, 5:36 AM

Last Modified Date

10/8/2026, 5:36 AM

Archived Date

Services Documentation

Files(0)

Need Answers Fast?

Services Documentation

Article Information

Content

Information

Visibility

Administration

Archive Information

Trending Articles

Need Answers Fast?