OEM System MessageOEM admins on multi-account (parent-child) accounts can blank the Litmos system message, replace it with their own message to child accounts, or restore the Litmos default.Sep 26, 2026Knowledge
Article InformationTitleOEM System MessageArticle Number000004360URL Nameoem-system-messageCategoryArticle Record TypeDocumentationComponent CategoryProductLitmosComponent SubcategoryLegacy WordPress URLhttps://www.litmos.com/docs/litmos/administration/oem-system-message/ContentSummaryHelp SummaryOEM admins on multi-account (parent-child) accounts can blank the Litmos system message, replace it with their own message to child accounts, or restore the Litmos default.SymptomCauseBodyThis feature is specific to OEM Admins that have multi-account (parent-child) enabled. This allows OEM Admins to disable the Litmos System Message and leave it blank or enable their own message to the child accounts. You (OEM Admin) can find this feature via Account Settings > Messages & Settings. Leave the System Message Blank Via Account Settings > Messages & Settings, you can leave the "Linked Account Admin Message" blank and select Save. No message will appear in the child/linked instances. Replace or Customize the Litmos System Message Via Account Settings > Messages & Settings you can replace the message in the "Linked Account Admin Message" and select Save. Having the “Allow Javascript” checkbox checked at the top of this page will allow you to use HTML in the Linked Account Admin Message. The new message will appear in the child/linked instances. Restoring the Litmos System Message Via Account Settings > Messages & Settings you can restore the original Litmos System Message by selecting "Reset Message." This will restore the Litmos System Message. It is the ONLY way to set the message back to the Litmos System Message. A pop-up will appear asking "Are you sure you want to reset the admin system message that is displayed in the linked account, back to the Litmos supplied System Message? If you select: "Yes" the Litmos System Message will be restored."No" nothing changes. ResolutionInformationOwnerJason van RavenswaayValidation StatusNot ValidatedPublication StatusPublishedVisibilityArticle Total View Count14AdministrationCreated ByJason van Ravenswaay, 10/8/2026, 5:35 AMAssigned ByCreated Date10/8/2026, 5:35 AMAssigned ToFirst Published Date9/26/2026, 6:02 AMLast Published Date9/26/2026, 6:02 AMLast Modified ByJason van Ravenswaay, 10/8/2026, 5:35 AMLast Modified Date10/8/2026, 5:35 AMArchive InformationArchived Date